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FAQs
  • What services does NTP Freight LLC provide?
    We specialize in freight brokerage, offering solutions such as full truckload (FTL), less-than-truckload (LTL), cross-docking, intermodal transport, and expedited shipping. Our focus is on connecting shippers with reliable carriers to meet their transportation needs efficiently and cost-effectively.
  • How does NTP Freight LLC select its carriers?
    We carefully vet our carrier partners through a rigorous onboarding process that includes insurance verification, FMCSA compliance checks, and safety records evaluation. This ensures that every carrier meets our high standards for reliability and safety.
  • Can you handle perishable or temperature-sensitive goods?
    Yes, we specialize in cold chain logistics and work with carriers equipped to handle temperature-controlled shipments, ensuring that perishable goods are transported in optimal conditions from pickup to delivery.
  • How do you ensure timely deliveries?
    Through route optimization, real-time tracking, and access to a wide carrier network, we minimize delays and keep your shipments on schedule. Additionally, our freight brokers monitor each shipment proactively and provide updates as needed.
  • What industries do you serve?
    We work with a variety of industries, including retail, manufacturing, food and beverage, construction, and e-commerce. Whether you need seasonal support or long- term solutions, we have the expertise to meet your logistics requirements.
  • Can I track my shipment?
    Yes, we offer real-time tracking for all shipments. Our team provides updates throughout the process.
  • What happens if there is a delay or issue with my shipment?
    Our team is proactive in resolving any challenges. If a delay or issue occurs, we will notify you immediately and provide alternative solutions, such as rerouting or securing backup carriers, to minimize disruption.
  • Do you offer flexible contracting options?
    Yes, we offer a variety of contracting options, from one-time shipments to long-term agreements. Our goal is to provide flexibility tailored to your business needs.
  • How do I get a quote for your services?
    You can request a quote through our website by filling out the “Get a Quote” form with details about your shipment. A representative will contact you promptly with a customized solution and pricing.
  • Why should I choose NTP Freight LLC?
    With a reputation for reliability, transparency, and superior customer service, we prioritize building long-term partnerships. Our expertise, industry connections, and commitment to excellence make us a trusted logistics partner for businesses of all sizes.
  • How do I become a carrier partner with NTP Freight LLC?
    To join our network, carriers can reach out to one of our representatives and complete the onboarding application. Our team will review your submission and contact you with the next steps.
  • Can NTP Freight LLC help with seasonal shipping spikes?
    Absolutely! Our team specializes in managing capacity during peak seasons. We provide scalable solutions to handle increased shipping volumes during holidays or high-demand periods.
  • Who can I contact for support or inquiries?
    You can reach us through the “Contact Us” page on our website, call our customer service hotline, or email us directly. Our team is available to assist with any questions or concerns.