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FAQs
Who can I contact for trucking services inquiries?
You can reach us through the “Contact Us” page on our website, call our customer service hotline, or email us directly.
Can NTP Freight LLC help with overnight shipping spikes?
Absolutely! Our team specializes in managing capacity during peak times. We provide package delivery services to handle increased trucking services volumes during high demand periods.
Do you offer flexible contracting options?
Yes, we offer a variety of contracting options, from one time freight forwarding to long term agreements. Our goal is to provide flexibility based on your business needs.
What happens if there is a freight shipping delay or issue with my truck shipment?
Our freight shipping team is proactive in resolving any challenges. If a delay or issue occurs, we will notify you immediately and provide alternative logistics solutions, such as rerouting or securing backup carriers, to minimize disruption.
Can I track my truck shipment?
Yes, we offer real time tracking for all truck shipment. Our team provides updates throughout the freight trucking process.
How do I get a quote for your services?
You can request an instant freight quote through our website by filling out the “Get a Quote” form with details about your shipment. A representative will contact you promptly with a customized solution and pricing.
How does NTP Freight LLC select its freight carriers ?
We carefully vet our freight carriers partners through a rigorous onboarding process that includes insurance verification, FMCSA compliance checks, and safety records evaluation. This ensures that every freight carriers meets our high standards for reliability and safety.
What’s the average delivery time for furniture shipments?
Most deliveries are completed within 1 to 5 business days, depending on the distance and route availability.
Do you offer tracking for shipments?
Yes, all shipments come with tracking. You'll receive updates on your shipment status and delivery progress.
How should I prepare my furniture for shipping?
We recommend securely wrapping furniture with moving blankets, plastic wrap, or cardboard to protect it during transit. Remove any loose parts, secure drawers or doors, and clearly label each item with the delivery address. If you're shipping disassembled furniture, place all small hardware in a sealed bag and attach it to the piece.
Can you pick up from a retail store or warehouse?
Yes, we can arrange pickups from stores, warehouses, or fulfillment centers. Please note, however, that our drivers do not provide loading assistance, so items should be prepared and ready for curbside pickup.
Do you accept partial or small shipments?
Yes, we specialize in partial shipments, which makes us a cost-effective solution for furniture retailers, e-commerce sellers, and small businesses.
What types of furniture can I ship with you?
You can ship almost any type of furniture with us — from sofas, tables, and chairs to dressers, desks, beds, and more. We support residential, commercial, and retail furniture shipping.